Royal Sun-Alliance

Client Case Study


Royal Sun-Alliance are an established insurance Client within the City of London and
had for many years struggled to support their large workforce of staff on a Digital front. RSA
then implemented a large digital transformation program, moving on-premise systems into
Microsoft's Azure/Office 365 Cloud. Additionally, 20,000 laptops were also being deployed to
staff working remotely due to the COVID-19 pandemic to provide new and enhanced capability
to staff. Given RSA are an insurance provider, security compliance is paramount to the types of
data and volumes RSA hold and process. Coupled with many third-party integrations, ensuring
integration with infrastructure to third-party systems meant an extensive scope of evaluating
security compliance.


Working remotely due to the COVID-19 pandemic, ensuring a third-party IT services
outfit responsible for configuring, administration and deploying IT services and hardware were
some key challenges. Coupled with an organization considered mature in its Cyber posture
needing to uphold a high compliance level against its anti-malware, anti-virus and data leaking
software. Our role was to ensure the third-party IT service provider was held accountable for
maintaining the high degree of security compliance in data and security protection for 20,000
laptops including server infrastructure being deployed across several Azure accounts. Additional
challenges resolved around performing security evaluation of the migration of services and
ensuring that any potential security weakness could be identified and rectified before the design
becoming deployed as part of the transformation.


As part of our support, we were able to ensure RSA’s Cyber requirements for
achieving and maintaining compliance using various security protection was upheld when
deploying a fleet of 20,000 laptops. We also undertook a security evaluation audit, ensuring the
new O365 accounts were conforming to RSA’s Information Security requirements to ensure the
program could continue with the Digital Migration. We also developed and managed the
deployment of a combination of migration endpoint security metrics into a centralized SIEM
platform using ELK configured to provide alerting in this area.


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